Pre-Construction FAQs

Can I meet with you for free before paying a retainer?

Absolutely, we’d love & expect to meet with you before we take a retainer.

Can you give me an estimate before paying a retainer?

Absolutely. We don't feel comfortable taking a retainer before we understand the scope of work involved.

Why do you charge a design retainer?

We want to dedicate time to your project. Each design we create requires a lot of thought, execution and time. We don't want to waste your time, or ours.

What if I already have a contractor or want to DIY my project?

Awesome, we'd love to work with you on your project and provide materials and installation if needed.

What should I bring with me to the initial in showroom consultation?

We love it when you bring pictures of your existing space, rough dimensions, inspirational photos, and your creative vision.

What should I be doing before we meet?

Consider your budget. Think about what you're comfortable spending and what's realistic for your project.

How do I Start?

Give us a call at (205) 366-080 and set up a free, no-obligation, no pressure, showroom consultation to discuss your project.

Who does the layout & space planning for my remodel project?

We have our own team of kitchen and bath designers in house. We'll assign you a designer during your initial consultation who we feel meets your design aesthetic.

How much is this going to cost me?

Remodeling costs can vary greatly depending upon fixtures, finishes, and the scope of work involved. Our average kitchen remodeling cost over the past two years is $72,500. Size and scope of work will greatly impact pricing. We've done kitchen remodels in excess of $250,000. Our average master bathroom remodels typically runs $46,000 and a typical hall bathroom remodeling averages $27,500.

Do you offer financing?

Yes. Here's a link to our financing webpage. Financing is provided by GreenSky.

How are you different & who’s your competition?

We're a one-stop shop. We do the design work, spec the products, and carry out the construction. We also have a showroom. Our main competitors are “Mom & Pop” quality cabinet shops. 

What are the steps in the design process?

Our design process consists of five steps. They include;

  • Step 1: Initial Showroom Visit

  • Step 2: In-Home Design Consultation

  • Step 3: Preliminary Review Meeting

  • Step 4: Design & Selection Phase

  • Step 5: Construction & Installation Phase

Why do I have to pay a deposit on the project after I’ve already paid a design retainer?

The design retainer applied to your project once we've signed a contract, and is deducted from your final bill. The deposit sets the project into motion.

I really love marble can I use it for my kitchen countertops?

Yes. But beware, marble can stain and etch. We take every precaution to protect your marble with a dry treat sealer, which really protects it from staining but doesn't protect against etching.

I want to add cabinets can you match the finish?

Yes, we can, but it is a lengthy and expensive process to get an accurate match. We have to send out a sample of your existing finish for color matching. This can take 6 to 8 weeks in addition to cabinet production time.

I just want to change out the doors on my cabinets, can you do this?

Yes, but many times our clients decide to totally replace their cabinets because of design modifications to the space. The cabinet doors are the most expensive element of the cabinet and we can never get a “factory finish” inside your home. 

Why do you create good, better, best pricing?

The reason is that we want to offer our clients a product to fit every budget.

How do I know what my project will cost?

After our initial consultation in our showroom, we'll schedule a time to come to your home and discuss the scope of your project. After we've talked about your project, we create a good, better, best estimate to give you a rough idea of the project costs. 

What do your cabinets cost per foot?

We get this question often, and the per-foot pricing methodology is an old school technique. With custom design, we don't price out kitchens by the foot. They're drawn in a CAD program and priced per cabinet.

You quoted "XYZ" for our project but we only want to spend "XYZ" what should we do?

Don't jump the gun! Wait, save and spend your money to get exactly what you want when you can afford it. A kitchen remodeling is an expensive project and it's best to do it once and get exactly what you want.

After The Contract Is Signed FAQs

How long does a typical kitchen remodel take?

Six to eight weeks.

How long does a typical bathroom remodel take?

Four to six weeks.

Do my products have a warranty?

Absolutely! Each of our manufacturers has a specific warranty offered on their products. Please ask your advisor to furnish them for you.

How long does it take my cabinets to be built?

Our good products – 4 to 5 weeks, our better products 5 to 6 weeks, and on our best products 6 to 12 weeks

What happens after I sign a contract?

We put the materials and product into production, get estimated delivery dates, then create a start date working backward. We want to ease construction time and stress on you and your family so we plan and schedule your project to be as efficient as possible while we are in your home. 

Who will be at my house while it’s being remodeled?

Your project manager (who you will meet before construction begins) our in house carpenters, and various subcontractors including plumbing and electric.

What do we need to do before demolition day?

Clean – While our team is incredible, we advise you to lock up your valuables, safely pack any fragile items and move furniture and accessories out of the work zone, and you're ready for demo day! We'll work with you to set up a temporary kitchen to create as little impact on your lifestyle as possible. Then just relax! We take every precaution to keep your home clean, including dust filtration. Understand that our goal is to make as small of an impact as possible on your daily life. Our team is on the job with the ultimate goal of getting the work done, and exceeding your expectations!

Random, Miscellaneous FAQs

Can I buy just cabinets from Toulmin Cabinetry & Design?

Absolutely! Give us a call at (205) 366-0807.

What products does Toulmin Cabinetry & Design sell?

Cabinetry, countertops, closet systems, flooring and backsplash tile, hardwood flooring, cabinet hardware, windows and doors, and much more. Stop our showroom and see for yourself!

Why do you sell three lines of cabinetry?

So we can meet any budget for our clients.

Do you sell countertops only?

Absolutely. We call them a partial remodel and many times we're asked to add a backsplash to complete the transformation. 

What are the best countertops for my kitchen?

Quartz is the number one seller, however, however granite, marble and soapstone are popular as well.

What appliance brands do you recommend?

For our modest budget projects we like the GE Cafe line, For our upper-end clients you can't beat SubZero and Wolf.

Can I pay my bill with a credit card?

Yes, but we charge a 3% processing fee.

When is my bill late?

Our payment terms are NET 10 days. Your bill is considered late after ten days.

What are your cabinets made off?

All wood. They are solid wood construction. Some of our competitors sell MDF or Fiberboard cabinets. All of our cabinets are solid wood construction unless noted otherwise.

Why don’t you sell appliances?

We prefer to pass the savings on to our clients for appliances and let them deal directly with Ferguson as they offer the best prices, excellent service and work closely with service providers in our market.

I have an appliance that isn’t working who should I call?

Call Ferguson and they'll be happy to schedule a service call.

Do I really need double ovens?

Yes. Our clients ask us this regularly. If you cook or entertain at all, you'll absolutely love them.

Is an over the range pot filler necessary?

This question depends on the size of your kitchen. If you have a large kitchen and love to cook, it's a must-have.

What is a pot filler?

It's a secondary water source, designed to be used directly at the cooking surface to fill large stock pots.

How are my cabinets drawers built?

All of our drawers are made from solid wood and we use dovetail joinery on all of our custom cabinet drawers. 

What kind of paint do you use on your cabinets?

Catalyzed conversion varnish. Even if you don't buy your cabinets from us, avoid any that use other finishes like lacquer. Watch out for manufacturers who call their finish “pre-catalyzed.” Our cabinets are sprayed in multiple layers, with a catalyzing agent, then baked at high heat to infuse the pigment into the open pores of the wood giving you a superior and longer-lasting finish.

If you don’t build your cabinets there at your shop aren’t they inferior cabinets?

Absolutely not. In the past, there's been a negative connotation around factory-manufactured cabinetry. We work with the top manufacturers who adhere to the highest quality standards in the industry. Our products are all custom built, solid wood construction with warranties that are some of the best in the industry.

How are you different than the big box stores?

We're a design-centric company and have a team of qualified professional interior designers on staff that are excellent at planning your space, and a have a greater understanding of custom kitchen and bath design. The products we sell are much higher-quality than the box stores and we also handle the design, built and installation for your project in house.

Do you ever recommend a client not do a project?

Yes. We really work with our clients to make sure they're spending their money wisely and maximizing their ROI. We want to make sure that if the time comes to sell their home they receive a great return on their investment. 

We’re only going to live in this house for 3-5 years. How can we make it look better without spending a ton of money?

We tell our clients that a partial remodeling, or countertop and backsplash change can make the biggest impact. Of course, a fresh coat of paint can really help too!